EDITORIAL
Customer orientation? 4
TALKING BUSINESS
Boom in congresses 6
TRADESHOWS
Expos slacker, events on the up 14
Leading fairs stepped on the gas 16
Orgexpo improves infrastructure 18
Tokyofairground for 21 century 19
Congress centre for Messe Leipzig 22
Karlsruhe back on the market 24
Premiere for Qualifikation'94 26
News 27
MEETINGS WORLD
Praise and censure at ICCAGA 31
ICCA German Committee meeting 34
Product cultivation 36
Baden-Baden: new product 39
Priority for quality 41
News 42
ASSOCIATIONS
AlPC News 46
VDSM Information 48
INCENTIVE TRAVEL
Tennis Top Ten to dinner 56
"We all had great fun" 59
News 62
PRODUCTS + SERVICES
Convento can do it 64
Vagedes handled the drive 66
Hearings an event of special kind 68
News 70
PEOPLE
News 77
ASIA PACIFIC
Beginning to bear fruit 79
Air India soon privatised? 82
New landmark for Hong Kong 84
News 86
REPORTS
Jakarta 87
Israel 93
Franconia 101
Puerto Rico 107
Impressum 143
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