Preface ..................................................... xviii
Chapter 1
Predictive Analytics for Infrastructure Performance ............. 1
Sue McNeil, University of Delaware, USA
Susanne Trimbath, STP Advisory Services, LLC, USA
Farzana Atique, University of Delaware, USA
Ryan Burke, U.S. Air Force Academy, USA
Chapter 2
Structural Equation Modeling Algorithm and Its Application
in Business Analytics .......................................... 17
Shahryar Sorooshian, Universiti Malaysia Pahang, Malaysia
Chapter 3
An Integrated Fuzzy VIKOR Method for Performance Management
in Healthcare .................................................. 40
Ehsan Shekarian, University of Malaya, Malaysia
Salwa Hanim Abdul-Rashid, University of Malaya, Malaysia
Ezutah Udoncy Olugu, UCSI University, Malaysia
Chapter 4
An Analytical Algorithm for Delphi Method for Consensus
Building and Organizational Productivity ....................... 62
Abd Hamid Zahidy, Universiti Malaysia Pahang, Malaysia
Noor Azlinna Azizan, Universiti Malaysia Pahang, Malaysia
Shahryar Sorooshian, Universiti Malaysia Pahang, Malaysia
Chapter 5
New Product Development and Manufacturability Techniques and
Analytics ...................................................... 80
Alan D. Smith, Robert Morris University, USA
Chapter 6
Transformation of CRM and Supply Chain Management Techniques
in a New Venture ............................................... 96
Amber A. Ditizio, Texas Woman's University, USA
Alan D. Smith, Robert Morris University, USA
Chapter 7
A Hybrid AHP-ELECTRE I Multicriteria Model for Performance
Assessment and Team Selection ................................. 115
Ikram Khatrouch, University of Lyon, France & University
of Saint Etienne, France
Lyes Kermad, University of Paris 8, France
Abderrahman el Mhamedi, University of Paris 8, France
Younes Boujelbene, University of Sfax, Tunisia
Chapter 8
Predictive Modeling as guide for Health Informatics
Deployment .................................................... 128
Fabrizio L. Ricci, Italian National Research
Council, Italy
Oscar Tamburis, University of Naples Federico II, Italy
Chapter 9
Analytics Overuse in Advertising and Promotion Budget
Forecasting ................................................... 163
Burçin Güçlü, Universitat Ramon LLull, Spain
Miguel-Ángel Canela, University of Navarra, Spain
Chapter 10
Mastering Business Process Management and Business
Intelligence in Global Business ............................... 192
Kijpokin Kasemsap, Suan Sunandha Rajabhat University,
Thailand
Chapter 11
Information and Communication Technology Impact on Supply
Chain Integration, Flexibility, and Performance ............... 213
Carlos A. Talamantes-Padilla, Universidad Autónoma de
Ciudad Juárez, Mexico
Jorge Luis. García-Alcaráz, Universidad Autónoma de
Ciudad Juárez, Mexico
Aide A. Maldonado-Macías, Universidad Autónoma de Ciudad
Juárez, Mexico
Giner Alor-Hernández, Instituto Tecnologico de Orizaba,
Mexico
Cuauhtemoc Sánchéz-Ramirez, Instituto Tecnologico de
Orizaba, Mexico
Juan L Hernández-Arellano, Universidad Autónoma de Ciudad
Juárez, Mexico
Chapter 12
A Causal Analytic Model for Labour Productivity Assessment .... 235
Manoj Kumar, International Engineering Services, India
Jyoti Singh, International Engineering Services, India
Priya Singh, International Engineering Services, India
Chapter 13
Effective Tools for Improving Employee Feedback during
Organizational Change ......................................... 261
Tanja Sedej, Graduate School of Government and European
Studies, Slovenia
Gorazd Justinek, Graduate School of Government and
European Studies, Slovenia
Chapter 14
A Conceptual and Pragmatic Review of Regression Analysis
for Predictive Analytics ...................................... 277
Sema A. Kalaian, Eastern Michigan University, USA
Rafa M. Kasim, Indiana Tech University, USA
Nabeel R. Kasim, University of Michigan, USA
Chapter 15
Student Retention Performance Using Absorbing Markov Chains ... 293
Dennis M. Crossen, La Salle University, USA
Chapter 16
An Analytical Employee Performance Evaluation Approach in
Office Automation and Information Systems ..................... 324
Maryam Kalhori, University of Science and Culture, Iran
Mohammad Javad Kargar, University of Science and
Culture, Iran
Compilation of References ..................................... 344
About the Contributors ........................................ 388
Index ......................................................... 397
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