Foreword ...................................................... vii
Preface ....................................................... xii
Acknowledgment ................................................ xxi
Introduction ................................................. xxii
Section 1. Social Communication
Chapter 1
Bridging the Communication Gap .................................. 1
Chapter 2
The Departure from Human Interaction ........................... 23
Chapter 3
Social Networking and Communication Research ................... 44
Chapter 4
SNIP: High Touch Approach to Communication ..................... 71
Section 2. Communication Theory
Chapter 5
How Do We Connect? ............................................. 90
Chapter 6
Comparing FTF and Online Communication Knowledge .............. 103
Chapter 7
Interpersonal and Group Communication ......................... 114
Section 3. Engaged Interaction
Chapter 8
Where Do We Go from Here? ..................................... 137
Chapter 9
Face-to-Face or Online, Online or Face-to-Face? ............... 160
Chapter 10
Key Strategies for Communication .............................. 179
Chapter 11
New Age Communications ........................................ 203
About the Author .............................................. 215
Index ......................................................... 216
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