List of Figures ................................................ ix
List of Tables ............................................... xiii
List of Boxes .................................................. xv
List of Contributors ......................................... xvii
Part I Introduction
1 Introduction ................................................. 3
Özalp Özer and Robert Phillips
Part II Pricing in selected industries
2 Why Are Prices Set the Way They Are? ........................ 13
Robert Phillips
3 Airline Pricing ............................................. 45
Brenda A. Barnes
4 Electric Power Pricing ...................................... 93
Robert Wilson
5 Health Care Pricing in the United States: The Case of
Hospitals ................................................... 99
E. Andrew Boyd
6 Pricing in Restaurants ..................................... 106
Sheryl E. Kimes, Robert Phillips, and Lisabet Summa
7 Pricing of On-line Display Advertising ..................... 121
Madhu Vudali and Andy Ather-ton
8 Consumer Credit Pricing .................................... 138
Simon Caufield
9 Wireless Services Pricing in the United States ............. 154
Jon Zimmerman
10 For What IT's Worth: Pricing Internal IT Services .......... 171
Diogo Rau and Paul Willmott
11 Television Advertisement Pricing in the United States ...... 181
Robert Phillips and Graham Young
12 Pricing in the Cruise Line Industry ........................ 199
Warren H. Lieberman
13 Less-than-Truckload Pricing ................................ 217
Edward Kintz
14 Pricing in the North American Protein Industry ............. 230
Michael Neal, Robert D. Pierce, Michael Freimer,
and Sushil Verma
15 Wine Pricing in the United States .......................... 250
Warren Bidmead
16 Pricing and Sales Practices at the Grand Bazaar of
İstanbul ................................................... 261
Yosun Denizeri
Part III Pricing fundamentals
17 Price Theory in Economics .................................. 281
Thomas A. Weber
18 Models of Demand ........................................... 340
Garrett J. van Ryzin
19 Game Theory Models of Pricing .............................. 381
Praveen K. Kopalle and Robert A. Shumsky
20 Behavioral Issues in Pricing Management .................... 415
Özalp Özer and Yanchong Zheng
Part IV Pricing tactics
21 Customized Pricing ......................................... 465
Robert Phillips
22 Nonlinear Pricing ..........................................
Shmuel S. Oren
23 Dynamic List Pricing ....................................... 522
Yossi Aviv and Gustavo Vulcano
24 Sales Promotions ........................................... 585
Robert C. Blattberg and Richard A. Briesch
25 Markdown Management ........................................ 620
Rama Ramakrishnan
26 Revenue Management ......................................... 655
Kalyan Talluri
27 Auction Pricing ............................................ 679
Richard Steinberg
28 Services Engineering: Design and Pricing of Service
Features ................................................... 713
Guillermo Gallego and Catalina Stefanescu
29 Pricing in Business-to-Business Contracts: Sharing Risk,
Profit, and Information .................................... 738
Murat Kaya and Özalp Özer
30 Pricing and Inventory Management ........................... 784
Xin Chen and David Simchi-Levi
Part V Organization and processes
31 Structuring and Managing an Effective Pricing
Organization ............................................... 825
Mike Simonetto, Larry Montan, Julie Meehan, and Junko Kaji
32 Global Pricing Strategy .................................... 854
Greg Cudahy, Thomas G. Jacobson, Tiago Salvador,
and Julian Short
33 Using Lean Six Sigma to Improve Pricing Execution .......... 875
ManMohan S. Sodhi and Navdeep S. Sodhi
34 Mastering your Profit Destiny in Business-to-Business
Settings ................................................... 893
Thomas G. Jacobson, Tiffany Gilbert, Michelle Mahoney,
and Tiago Salvador
Part VI Current challenges and future prospects
35 Current Challenges and Future Prospects for Pricing
Management ................................................. 913
Özalp Özer and Robert Phillips
Index ......................................................... 921
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