Acknowledgments ............................................. ix
1 From Ladder to Lattice ....................................... 1
2 The Nontraditional Is the New Traditional ................... 25
3 Why Flexible Work Arrangements Are Not the Answer ........... 57
4 Mass Career Customization ................................... 77
The Framework for Aligning the Workplace with the
Workforce
5 The Journey Toward a Lattice Organization .................. 109
6 Facing Forward ............................................. 147
Sage Advice from the Front Line, to the Front Line
7 Living in a Lattice World .................................. 167
Notes ...................................................... 189
Bibliography ............................................... 209
Index ...................................................... 219
About the Authors .......................................... 229
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