Preface to the First Edition ................................... ix
Preface to the Second Edition ................................ xiii
Part One. Analytical and Theoretical Frameworks ................. 1
1 The Varied Success of the Governmental Response to Natural
Disasters .................................................... 3
2 Natural Disasters as Public Policy Issues .................... 9
3 The Governmental Response System ............................ 31
4 Human Behavior and Governmental Activity in Disasters: Two
Sets of Norms ............................................... 46
5 The Gap Between Bureaucratic Norms and Emergent Norms ....... 60
Part Two. Case Studies of Natural Disasters .................... 81
6 A General Framework for Examining the Success or Failure
of the Governmental Response to Natural Disasters ........... 83
7 Hurricane Hugo .............................................. 88
8 The Loma Prieta Earthquake in California ................... 108
9 Hurricane Andrew ........................................... 117
10 The Northridge Earthquake in Southern California ........... 139
11 Hurricane Georges .......................................... 150
12 Hurricane Katrina .......................................... 167
13 "Normal" Disasters: 1990 Floods in South Carolina and
2010 Floods in Tennessee ................................... 196
Part Three. Summary, Implications, and Conclusions ............ 215
14 The Paradox of Governmental Performance .................... 217
15 Considering Recommendations for Change ..................... 226
References .................................................... 247
Index ......................................................... 293
About the Author .............................................. 304
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