ONE Focus on Supply Chain as the Driver of Shareholder
Value ..................................................... 1
TWO Supply Chain Strategy and the Five Steps to Achieving
Excellence ............................................... 33
THREE Hiring the Right Talent .................................. 59
FOUR Selecting the Appropriate Technology ..................... 81
FIVE Collaborating Internally ................................ 103
SIX Collaborating Externally ................................ 131
SEVEN Managing Change in the Supply Chain ..................... 151
EIGHT Case Studies in Developing and Executing a Supply
Chain Strategy .......................................... 169
Notes ......................................................... 195
Index ......................................................... 199
Acknowledgments ............................................... 215
About the Authors ............................................. 217
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