Lind P. Monitoring business performance: models, methods and tools. - New York; London: Routledge/Taylor & Francis, 2015. - xx, 226 p.: ill. - (Routledge advances in management and business studies; 60). - Bibliogr. at the end of the chapters. - ISBN 978-0-415-83670-8 Шифр: (И/У5-L75) 02  Место хранения:   02 | Отделение ГПНТБ СО РАН | Новосибирск

Оглавление / Contents

List of Tables ................................................. xi List of Figures .............................................. xiii List of Boxes .................................................. xv Preface ...................................................... xvii PART I. Models and Theories 1 Monitoring Business Performance .............................. 3 2 Models as Descriptions of Reality ........................... 23 3 Models in Natural and Social Sciences - A Comparison ........ 47 4 Are Models Transferable in Time and Space? .................. 68 5 Models as Reflections of Knowledge and Ideas ................ 86 PART II. Methods and Tools 6 Models for Assessing Business Performance .................. 109 7 Performance Indicators ..................................... 133 8 Methods and Tools for Business Development ................. 158 9 Information Systems as Business Monitoring Tools ........... 181 10 Going Astray—Business Models and State Bureaucracies in an Unholy Alliance ......................................... 204 Index ......................................................... 219